At MIRAKRIS, we prioritize customer satisfaction and strive to provide the best possible service. If you are not satisfied with the item you received, please review the following policy carefully.

Return Period

You may request a return within 14 days from the date of receipt.

Return Conditions

• The item must be in its original condition and unused.
• It must include the price tag and original packaging.
• Items that have been worn, washed, or altered in any way are not eligible for return.

Non-Returnable Products

• Custom-made or specially sized items.
• Items purchased during sales or discounts (unless the error was on our part).
• Accessories or intimate apparel (for hygiene reasons).

Refund Process

Once the item is received and inspected, the refund will be processed using the original payment method within 7–10 business days.

Shipping Costs

The customer is responsible for the return shipping costs, except in cases where the error was on our part (incorrect item or manufacturing defect).